FAQs

To become a member of www.fixed-departures.com costs nothing. Simply click on the ‘Register With Us’ button on the left of this page, and within three working days you’ll receive a unique login ID and password from us.

Boarding passes are given to customers at the time of check-in. Ensure they take their e-ticket and one form of identification with them when travelling.

Each user name has a unique identity and cannot be changed. However, should you want to change your password you can do this by selecting ‘Account Settings’ from the drop down menu next to your name (top right corner of the page) and clicking on the ‘Agency Details’ tab.

Fixed Departures Online is India’s largest B2B travel portal. We offer a wide range of services to our partners, enabling them to serve their customers efficiently, with the right pricing and inventory.

Each airline has their own cancellation policy. Therefore, we suggest that you always cancel the flight as early as possible, and certainly no less than two hours before the departure time.

Yes, you can hold a booking for 24 hours. You then need to confirm that booking within the 24 hour period, otherwise the reservation will automatically be released.

You can request a copy of e-tickets that have been booked at any time via the Travel Boutique Online portal. Simply access the ticket queue, from where you can print it out or make a request for it to be e-mailed to you.

On the home page, underneath the ‘Login’ button, you’ll see ‘Forgot Password?’ Just click on that, enter your user name and e-mail ID, and we’ll e-mail a link from where you can select a new password.

As well as vast hotel and flight inventories, and around the clock customer support, you will also benefit from discounts on sales of air tickets, hotel reservations, holiday packages, LTC, insurance and other travel services.

We have a team of travel and technical consultants ready and waiting for your call. Just dial through to our helpdesk on +91-9837907506 to access around the clock support.

Yes, you can. Just go to ‘Account Settings’ and in the ‘Preferences’ tab you can set the service fee for each airline, and for domestic and international hotels.